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Contents:

• Disclaimer
• Conditions of subscription
  • The Agreement
  • The Parties
  • Subscription
  • Period of subscription
  • Subscription level
  • Subscription market
  • Payment
  • Cancellation limit
  • Delay and Non-Delivery
  • Information and the requirement to inform
  • Conflict resolution

Disclaimer

Terms of subscription - Investtech.com AS ("Investtech")

The Agreement:
The agreement consists of these subscription terms, information provided in the ordering solution, and any separately agreed-upon terms. In the event of any conflict between the information, what is specifically agreed upon between the parties takes precedence, provided it does not violate mandatory legislation. Additionally, the agreement will be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and consumers.

The Parties:
The Seller is Investtech Com AS, Strandveien 17, Lysaker, info@investtech.com, phone: +47 21 555 888, organization number: 978 655 424, and is referred to hereinafter as the seller.
The Buyer is the consumer placing the order and is referred to hereinafter as the customer.

Subscription:
A subscription with Investtech provides access, via a username and password, for logging into Investtechs technical analyses services. The username and password are personal and can exclusively be used by the legal purchaser of the subscription ("the customer"). The subscription is for the customers exclusive use and the customer is solely responsible for the security and privacy of their username and password. In the event of suspected misuse, the customer is required to report the fact to Investtech. The subscription and its subject matter are personal, and the analyses and other materials the customer has access to, shall not be communicated to other parties, neither written, by word of mouth or electronically. The contents of the analyses are to be viewed as the property of Investtech. Contracts involving multiple users, such as company or group contracts, are entered into under the premise that all individual users accept and adhere to Investtechs terms of subscription and disclaimer.

Period of subscription
The customer decides if the subscription is to continue for 1 or 12 months, based upon current up-to-date prices. The subscription will run from the date of ordering until the chosen period is at an end. Upon ordering, the customer is automatically designated a username and password for the services. In the event of the customer previously having a username and password, this will not be resent, unless requested by the customer. The customer must therefore themselves ensure that they have the required information to be able to make use of the analyses. The subscription period is renewed automatically at the end of the period. If one wishes to alter the subscription, then notification must be sent in written form or given by phone prior to the end of the subscription period. Subscriptions which are not cancelled prior to the end of the subscription period will automatically be renewed, at the current rate, and payment information for the new period will be sent by email.
1-month subscriptions ordered after September 13th 2023 will automatically renew at the end of the period, and payment will be automatically deducted from the card used for the order. The subscription must be cancelled before the expiration of the subscription period if renewal is not desired. Renewal can be stopped in My Account. The subscription can also be reactivated in My Account.

Subscription level:
The customer can select one of four different subscription levels: Investor, Trader, Professional or Institutional. The various levels represent different access rights and are described in more detail under membership. Investtech reserves the right to, at any time, alter the content within the individual subscription levels or analyses. In the event of such alterations, however, it must be stressed that the subscription level will by no means be significantly diminished. Investtech cannot be held responsible for changes in the subscription level and content which may arise as a consequence of alterations caused by a third party, herein alterations of a regulatory and content-provider nature. Investtech reserves the right to change the customers subscription level if necessary, provided that the customer is not given diminished subscription content. Should there be an alteration of a subscription which significantly diminishes the subscription content, then the customer will be given at least one months notice prior to the alterations being implemented. Should the customer not agree to accept the alterations, then he/she has the right to cancel the subscription with one month’s written notice.

Subscription market:
Investtech offer analyses for a varied selection of markets. A market is defined as stocks within the same geographical area, the same sector or of similar grouping, such as for example countries, indices, raw materials or currencies. The customer may themselves choose which markets they wish to subscribe to. Investtech will endeavor to offer technical analyses which cover the majority of all listed securities and/or instruments within the individual markets that are made available, with reservations for possible deviations. Investtech reserve the right to at any time be able to decide the content for a given market. The customer is personally responsible for checking to see if the market content meets the customers’ needs. Investtech can also alter or remove markets and the content of the various markets, based on business-related or system-critical grounds. In the event of such alterations negatively affecting the customers contract agreement to a significant degree, then the customer has the right to terminate the agreement with one month’s written notice.

Payment:
The seller requires payment for the product from the moment it becomes available to the customer, which occurs at the time of purchase when ordering on the website.
If the buyer uses a credit card or debit card for payment, the purchase amount is reserved on the card at the time of ordering. The card will be charged on the same day access to the service is provided.
1-month subscriptions ordered on the website after September 13th 2023, will automatically renew at the end of the period, and payment will be automatically deducted from the card used for the order.
Payment for the subscription must occur, at the latest, within 7 days of a new invoice having been sent. Payment information is sent to the customer by email, and the invoice can be downloaded from My Account. In the event of a missing or incomplete payment, Investtech has the right to close the customers access to the services. The customer should to the best of their ability ensure that the payment is made in a proper and orderly fashion, in accordance with the payment requirements, and also ensure that the necessary contact information is correct. Delays or errors which occur as a result of incomplete information on the customers part are the customers responsibility. The subscription period is paid for in advance, and the subscription payment is non-refundable should the agreement be cancelled prior to the end of the subscription period.

Cancellation limit:
The customer has the right to cancel the subscription within the cancellation limit of 14 days in accordance with the laws of purchase.

Delay and Non-Delivery - Buyer's Rights and Deadline for Reporting Claims:
If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the customer or circumstances on the customer's side, the customer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, under the circumstances, withhold the purchase price, demand fulfillment, cancel the agreement, and/or claim compensation from the seller.
In the case of claims for breach of contract, the notification for evidential purposes should be in writing (such as via email).
For complaints, please contact Investtech at email info@investtech.com or phone +47 21 555 888.

Information and disclosure requirements:
If significant alterations are made in the terms and conditions, then the customer is to be notified at a minimum of one month before the alterations are implemented. The customer is responsible for ensuring that the contact information is kept up-to-date, such that Investtech is easily able to contact the customer. The customer accepts that all communication can take place through e-mail.

Investtech is responsible for ensuring that customer details remain confidential and are not misused. Customer details will be saved securely, complying with the current laws of data protection. Investtech does not retain any information deemed to be sensitive personal details.

Conflict resolution:
Complaints should be directed to the seller within a reasonable time. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the customer can contact the Consumer Authority for mediation. The Norwegian Consumer Authority can be reached at phone number +47 23 400 600 or www.forbrukertilsynet.no. You can also use the European Commission's complaint portal if you wish to file a complaint. This is especially relevant if you are a consumer residing in another EU country. You can file your complaint here: http://ec.europa.eu/odr.